Job Task Analysis

TheJob Task Analysis (JTA) serves as a “blueprint” for the content (performance domains) of the INFORMS Certified Analytics Professional (CAP) examination. The JTA was created to define the current knowledge, skills, and abilities (KSAs) that must be demonstrated by analytics professionals to effectively and successfully provide these services. KSAs are validated according to their frequency of use and importance. Looking for insight into the most important skills for business and data analysis? This framework provides data scientists and business analysts with an overview of the analytics process to ensure data driven outcomes. Effective decision making processes are integral to successful business systems.

Domain I

Business Problem (Question) Framing

T-1 Identify initial problem statement and desired outcomes
T-2 Identify all stakeholders and their perspectives
T-3 Determine if the problem can be effectively addressed by analytics
T-4 Refine the initial problem statement and identify business constraints
T-5 Define an initial set of business costs and benefits
T-6 Obtain stakeholder agreement on the business problem framing
14% Domain Weight
Domain II

Analytic Problem Framing

T-1 Reformulate the business problem statement as an analytics problem
T-2 Develop a proposed set of drivers and relationships to outputs
T-3 State the set of assumptions related to the problem
T-4 Define key metrics of success
T-5 Obtain stakeholder agreement on the analytics problem framing
17% Domain Weight
Domain III


T-1 Identify and prioritize data needs and sources
T-2 Acquire data
T-3 Clean, transform, and validate the data
T-4 Identify relationships in the data
T-5 Document and report preliminary findings (e.g., insights, results, business performance)
T-6 Refine the business and analytics problem framing
23% Domain Weight
Domain IV

Methodolgy (Approach) Framing

T-1 Identify available problem solving methodologies (approaches)
T-2 Select software tools
T-3 Evaluate methodologies (approaches)1
T-4 Selection of methodologies (approaches)1
14% Domain Weight
Domain V

Model Building

T-1 Specify conceptual models
T-1a Build and verify the models1
T-2 Run and evaluate the models
T-3 Calibrate models and data1
T-4 Integrate the models1
T-5 Document and communicate findings (including assumptions, limitations and constraints)
16% Domain Weight
Domain VI


T-1 Perform business validation of the model
T-2 Deliver report with findings; and/or
T-3 Create model, usability and system requirements for production
T-4 Deliver production model/system1
T-5 Support deployment
10% Domain Weight
Domain VII

Model Lifecycle Management

T-1 Create documentation
T-2 Track model performance
T-3 Re-calibrate and maintain the model1
T-4 Support training activities
T-5 Evaluate the business costs and benefits of the model over time
6% Domain Weight

Download the full Job Task Analysis

The full JTA contains breakdowns of eash task component and more information.

1 Tasks performed by analytics professionals beyond certification level