Scheduling an Exam
After your CAP or aCAP application is approved and the exam fee paid, candidates will receive an email from the exam provider in 3-5 business days with instructions for scheduling the exam.
Special Exam Arrangements
INFORMS complies with the Americans with Disabilities Act (ADA). INFORMS strives to ensure that no individual with a documented disability is deprived of the opportunity to take the certification exam solely by reason of that disability provided that reasonable special accommodations can be made.
To request special accommodations, candidates must complete the INFORMS Certification Exam Special Accommodations form. The form includes a statement of the disability and a space for verification by a medical or mental health professional. Candidates must provide all documentation with their application and fees at least 45 days prior to a desired exam date. INFORMS also requires that applicants notify INFORMS of any requests for special accommodations prior to scheduling the exam.
CAP uses Kryterion Global Testing Solutions as their exam provider. There are both online and in-person options to sit for the exam. Their network utiizes 1,100+ testing centers in 120 countries to securely proctor in-person and online exams worldwide.Info on Kryterion Testing Center Locations
Should the need arise to reschedule a CAP exam, candidates must do so through the exam vendor's site at least three business days prior to the scheduled exam date, except in cases of emergency (examples of such can be found in the FAQs section below). Candidates doing so will have their exam rescheduled at no additional cost.Access Kryterion Rescheduler
Things to Keep in Mind
The CAP exam is a written exam composed of 100 multiple-choice questions, each with four possible answers. There is only one correct answer for each question. Candidates are given three hours to complete the exam.
Take your time while reading the exam questions. If necessary, read each question two or three times. You will have, on average, nearly two minutes per question.
If you start to feel fatigued, taking short breaks can help. You’re encouraged to use the full three hours to complete the exam.
Remember to pace yourself. We recommend that you set goals for completing a certain number of questions over a given increment of time – for instance, 30-35 questions each hour.
Answer the questions in order. Failing to do so may increase the likelihood that you forget to complete some exam questions.
There is no benefit to skipping questions on the exam. Each blank question will be counted as an incorrect answer.